Subscription Service & Support

CADDWorks Knows the Answer

CADDWorks value added service helps you get the most from your SolidWorks investment.

With SolidWorks Subscription Service you will receive all SolidWorks Upgrades and Enhancements. This includes periodic Service Packs to update the application, as well as automatically receiving new major releases at no additional cost.

Subscription Service also gives you access to local Technical Support by SolidWorks Certified Support Technicians located at CADDWorks. The local support staffing model used by SolidWorks promotes the development of relationships between you and your support representatives that begins with the initial sales process and carries through training and your daily use of the product line.

The SolidWorks Customer Portal is a 24/7 online resource available to Subscription Service customers. The Customer Portal provides access to software and update downloads, an extensive Knowledge Base, discussion forums, enhancement and Service Requests, and product licensing information.

To contact CADDWorks for Support please call 717-731-8680 or email support@CADD-Works.com. Using remote login CADDWorks is able to provide focused support on your desktop to solve your needs quickly using your data. This service is offered to all customers at no extra cost.

The support staff at CADDWorks is eager to aid you in any technical or design issues. The CADDWorks support staff has extensive experience with real world machine and product design using SolidWorks. These experiences allow us in understanding your needs and develop the best possible solution for your critical issues.